Who we are

Keystrox was established in 2006 with one objective – to provide impeccable quality medical reports to physicians at an affordable price. The company is founded on an unwavering commitment to our customers’ needs – be it value for their transcription dollars, the quality and turnaround time of their documents, or the look, feel, and professionalism they wish to communicate in their medical reports. We have put together an extraordinary team of transcriptionists and editors who help us deliver on this commitment. We are located in Windsor, Ontario, and currently serve both US and Canadian customers.

We provide our physicians with an easy-to-use toll-free digital dictation line. Dictating is as easy as 1-2-3. Dial the toll-free number, enter the PIN, and dictate. For physicians who are more comfortable using their handheld recording devices, we offer the convenience of a secure state-of-the-art system to upload audio files.

We also offer around-the-clock support. When you’re in a bind with a report that you need urgently, count on us to deliver. Weekends? No problem. Late at night? No problem. Holidays? No problem. Keystrox is the answer!

Our Mission & Values

To be the number one quality transcription service provider in North America by providing best-of-breed medical transcription services for our customers, delivered by best-in-class employees.

Service: To surpass our customers’ expectations of quality and affordability and achieve unparalleled excellence in the service we provide to our physicians.

Excellence: To strive relentlessly to improve ourselves, our teams, and our services to remain the best in the business.

Transparency: To conduct our business at all times with a deep-rooted passion for honesty, transparency, corporate integrity and social responsibility.

Fairness: To be objective and process oriented in our decision making, thereby earning the trust and respect of our customers and employees.

Leadership: To set standards in our business transactions and be a role model for the industry and ourselves.